Frequently asked questions

Where and when can I return borrowed books?

It is possible and we prefer to return books/documents through biblioboxes. It is also possible to return books/documents in the central building SVK PK. The books/ documents from the foreign libraries section (English, German, Austrian and Romance Library) can be returned to the foreign libraries section from 1 June 2020.

Can I borrow returned books immediately?

Yes, you can.

When will be the returned books withdrawn from my user account?

If the books are returned at the service desk – immediatelly. If they are returned in the bibliobox, it will be withdrawn within 3 working days.

Can I order the documents from the open shelves or the department of foreign libraries?

It is not possible in the common opening hours. You can only order books, which are currently borrowed, through your account in the catalague. You can pick them up at the circulation desk on the ground floor of central library (books from the central library) or the department of foreign libraries (books from the collection of foreign libraries). You can temporary order books from the department of foreign libraries in the summer closure of the department of foreign libraries. You can pick those books the next working day at the circulation desk on the ground floor in the central library.

I have no possibility to request.

It is possible to request books at the registration desk with help of a librarian.

When and how can I pay fees?

Unpaid fees are possible to pay via bank transfer on account number 26133311/0100, v.s. 444+ readers ID (if reader knows it – it is displayed on all formal notices and reminders). It is possible to make the payment via readers account, (reader – payment transactioon – for payment click here). Registration desk and cash desk are open from 11 May 2020. It is possible to pay all the fees cash, but card payments are preferred.

Can I renew membership card or to be registered?

Yes, the circulation services section and registration of readers are open.

When can I request a book via interlibrary loan service?

Full interlibrary loan service is available from 1 June 2020.

Is it possible to borrow documents and CDs from the music cabinet?

Yes. It is possible to request from music cabinet collection via user acount and it is posible to pick up requested (reserved) documents at the circulation services section. Music cabinet will open from 3 June 2020 summer opening times Monday – Friday 10-17.

When can I visit study room?

General study room has summer opening times now. Special study room will be open on 3 August with the electronic researches service.

When can I visit reading room?

You can place demands on reading room funds through the general study room, where you can read it.

When is it possible to study from the historical stock in research study room?

The research study room opens from 1 June on Mondays and Wednesdays 9-12 and 13-17. It is possible to reserve a seat for inhouse study via email or in general study room.

Is it possible to order research?

Special study room accepts demands on paid reasearchs through the file, which can be downloaded here. Please fill in and send it to email address specialni.studovna@svkpk.cz. The deadline (in a current time at least one month) and a way of transfer will be specified according the situation.

When can I use a copyrighted content of a digital library?

A copyrighted content of a digital library can be found at a study room or a special study room.

When and where can I use internet?

A public internet is accessible for registered readers since 1 June 2020 in the open shelves section on the 2nd floor in central library. It is also accessible in the general study room and in English and Romance Library. A quick internet connection is also accessible on the ground floor of the central library since 1 July 2020.

Is the department of foreign libraries now open?

The department of foreign libraries has summer opening times. It´s closed in July, open in August on Tue, Wed, Thu 9-12 and 13-17.

When can I visit exhibitions of the SVK PK permises?

The Europa House Gallery SVK PK opens from 4 August 2020 on Tue-Thu 9-12, 13-17. Please, respect instructions given by the staff. The exhibition „Ota Pavel – známý i neznámý“ in the central building coridor is open from 1 July in summer opening times.

Is the café open?

Yes, the café Knihomol is again open from 1 June.

Registration of new library users

If you are interested in using the services of the Study and Research Library of the Pilsen Region, please refer to Article 8 of the ERLPR Library Regulations; fees are in the ERLPR price list.

Who will help with orientation in the library stock?

Advice will be provided free of charge by staff in the general study room (on the ground floor of the building), special study room or open access section on the second floor. If requested, staff will show you how to work with the library’s electronic catalogue. In study rooms and the open access section there is also internet access available.
The majority of ERLPR stock is located in warehouses, from which the required items are ordered. The library catalogues assist with orientation in the stock. Loans are arranged by means of loan protocol. The time for delivery from the warehouse depended on the location where the item is stored.

Does the library have barrier-free access / WC for disabled people?

Yes, barrier-free access is in place. The WC for wheelchair users is located on the ground floor in the rear arched corridor on the left. The key is available on request from the warden’s desk.rátnici.

Which items may be taken home? - Instruction

Not every item may be taken home (circulation loan). Items intended solely for study on the premises of the ERLPR (onsite loans) include, for example, books issued prior to 1918; books issued in or associated with the Pilsen region if the library possesses only one copy; all newspapers, periodicals and films. In the library catalogue individual items are marked “circulation” (“absenčně”), onsite (“prezenčně”) etc.
Further information on the classification of stock  can be found in the Regulations on loans in the Library Regulations of the ERLPR. Books borrowed from the central library should be returned to the loan registration desk. Items from foreign libraries should be returned to the appropriate library. Fines for overdue books are charged in accordance with the valid price list. Instruction for lending

What can I take home on the same working day?

Until closing time at the library, you can take away reserved items if you have received notice that they are available for collection from the loan registration desk. You may also take items from the open access section on the second floor, books ordered from the depository in the central library, CDs from the music cabinet, copies taken from books, periodicals and newspapers in reference sections of study rooms (periodical reading room, general study room and special study room) or copies of articles from the full text database.

Is self-study possible in the library building?

The loan of items which may not be removed from the premises (i.e. on-site loans), is arranged by the general study room or one of the other study rooms in the central library (periodical reading room, special study room). Study rooms are equipped for copying ERLPR items for a fee according to the valid price list. There are also places for sitting and reading in the open access section on the second floor of the central library, where the whole range of this section is available to you.

Is it possible to borrow periodicals or newspapers to take home?

Periodicals and newspapers may not be removed from the premises. Regular issues from the previous two years are available in the periodical reading room. Approximately 400 titles are available in the free selection reading room on the ground floor of the central library; others on request from the staff of this workstation. Older periodicals and newspapers are stored in the ERLPR warehouses, from which items must be ordered via the online catalogue or a paper application form in one of the study rooms. INSTRUCTIONS for serilas.

How can I order magazines or newspapers?

Titles found in the online catalogue are ordered via your user account. The loan of items which appear exclusively in the paper catalogues is organised by staff in the reading room on the basis of a completed application form, stating the location mark and title of the requested printed matter. The time of delivery from the ERLPR warehouse differs according to location. From the storeroom within the ERLPR building within one hour; from depository storerooms it depends on the schedule. More information will be provided by staff.

Is it possible to obtain hard-copy or electronic copies of articles or sections of books?

Equipment in the study rooms and open access section on the second floor of the central library allows for printed copies of ERLPR items to be made for a fee stated in the valid price list. Copies may not be made of items published before 1918 because of potential damage being caused. Electronic copies are provided exclusively in accordance with law no. 121/2000 and further conditions of licence negotiated between libraries of the Czech Republic and representatives of the collective administrators of authorial rights.

Who will recommend sources related to my topic?

Research services are provided by the special study room workstation.

I have some books which I would like to offer the library

Contact staff at the department for stock administration. E-mail: dary@svkpk.cz.
We are interested especially in items connected with or published in the Pilsen region; they need not be only books. We would appreciate your sending a list containing the titles, authors and dates of issue of individual items.

I couldn’t find an important/interesting document in the online catalogue

If the book was published before1992, try consulting also the scanned hard-copy catalogue.
Use the possibility of borrowing a book from another library via the inter-library service, which is available at the loan registration counter on the ground floor of the central library. This service can also be used to order copies of articles from other libraries. Assistance with your choice of items is available from the special study room.
Write to us about it in our survey.

Possibility of paying the registration fee via bank transfer

Payment of the registration fee by bank transfer is not possible. Payment must be made in person, accompanied by proof of identity.

Possibility of card payment

You can also pay all your obligations of at least CZK 30 by credit card, both at the cash register in the main building of the SVK PK and online after logging into your reading account in the online catalog (pay only in full) – select “Payment Transactions” from the menu.

Possibility of ordering items from the open access section in the central library or Foreign Libraries Section

This is not possible. Only online reservations may be made for items which at the time are out on loan using your account in the catalogue. These items can then be collected from the loan counter on the ground floor of the central library.

Possibility of returning books from foreign library departments in the central library

Returning books from the English, German or Austrian libraries in the central library is not possible. You may, however, use biblioboxes.

Possibility of borrowing books from other libraries

For readers who are registered with us we offer an inter-library loan service. Assistance in the choice  of  literature related to your topic is available in the special study room.

Do I need a special card for the English, German or Austrian libraries?

No. A user card for the ERLPR is also valid for all the above-mentioned libraries.

Does the English Library also contain American materials?

Yes. Although the stock of English items is primarily of British origin, we do also offer items by American authors.

Is there free entry to events organised by the ERLPR?

Events organised by the library are aimed at the general public and anyone may participate in them. Our events are free of charge. If any entrance fee is to be paid, this is always announced in advance.

Is there an entrance fee for the European House Gallery?

Entrance to all exhibitions at the European House Gallery is free of charge.